REFUND POLICY
Policy updated 03/19/24
Test Don’t Guess Health does not offer refunds for subscription periods during which a test kit was already shipped. If you're still waiting for your order to be shipped and want to cancel your entire membership, plus shipment, you can cancel the shipment at any time by emailing us at [email protected]
Test Don’t Guess Health does not offer refunds for the Cardiometabolic program, payment for which is collected monthly at the beginning of the month. In the event of cancellation, you will retain all membership benefits until the end of the month-long period which you have paid for.
Returns
Test Don’t Guess Health is unable to accept returns of test kits. In the event of a refund or cancellation, you may keep or dispose of your test kit.
Contact Information
To ask questions or comment about this return and refund policy, contact us at:[email protected]
The reference ranges and insights presented in Test Don’t Guess dashboard are meant to improve readability and provide context, however you should consult with your physician for a more formal interpretation of your results. No communication from Test Don’t Guess is meant to be or should be taken as medical advice. Test Don’t Guess is a wellness-only service and is not designed to diagnose, prevent, or treat any disease. If you are concerned about any of the data in your dashboard please consult your physician immediately.We ship to the US (excluding New York State) and Canada.
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